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Reporting Game Abusers/Hackers. Options · View
NEXONEurope
Posted: Tuesday, April 21, 2009 12:01:54 PM
Rank: Administration
Joined: 3/6/2009
Posts: 307

Please report game glitchers and hackers the Customer Support E-mail of inquiry.

http://en.nexoneu.com/NXEU.aspx?PART=/Support/EOI

Currently the in-game report function lacks many features. Your screenshots and video footage still are the strongest evidence against the game abusers. Though the forum is reviewed by us, its main purpose is for the discussion of game abusing and abusers.

Though there are a number of graphical flaws within the game, we refer glitch abusing as the act of attacking from areas where the opponent cannot attack you. Hacking is the use of software and programs that modifies the original gameplay of Combat Arms which gives the hackers an unfair advantage. The Combat Arms team will take strict measures to game exploiters that have obvious proof against them, and will assign them with a 3650 day suspension of their accounts.

If you find a player abusing an exploit or using a hack tool in game, please go ahead and send us unedited evidence that you have gathered such as a screen shot or a video. For video evidence, it is important the video is in a high enough quality we can see the name of the abuser.

Please include the following information within the Email of inquiry.

inquiry

1. Offender's Character Name

2. Date/Time

3. Location: The map where the incident occurred.

4. Used Hacking Tool Name:

      Suggestions for this section
       a. Glitcher - Evidence of the abuser caught in the act.
       b. Godmode - Screen shots or in-game video play of what the abuser is doing, and a screen shot of the final scoreboard.
       c. One Player Killing (OPK a.k.a Vac) -  Evidence of the vac spot and final scoreboard screen shot. 
       d. Speed - Evidence with time intervals are best in determining a speed hacker.
       e. Fly - Evidence of the abuser in the air.

5. Screenshot or video

6. Evidence and description of what he is doing i.e. how that player is hacking or glitching. Simply calling a player a hacker is not descriptive enough. Please describe what they are doing.

If the report is not presented in the requested format, the post will be disregarded. Please when posting evidence, the abuser's in-game name needs to be obviously displayed and what he is doing as clear as possible. We cannot use poor evidence to make a decision on what action to take against an account.


 



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